Charlotte's Choice Water
Family-owned. Locally operated. Committed to the water quality of every home we serve.
2,400+
Homes served
15+
Years in Charlotte
99.9%
Contaminant removal
100%
Satisfaction guarantee
Why we started
Charlotte's Choice Water was founded after our family experienced firsthand what bad water does to a home — scale-coated fixtures, chlorine-smelling showers, and a water heater that failed years ahead of schedule. When we finally had our water tested, the results explained everything.
We started this company because we believed Charlotte homeowners deserved honest answers about their water — not a sales pitch. Every recommendation we make starts with a real water test, not a brochure. We size systems to your home's actual water profile, and we stand behind every installation with a satisfaction guarantee.
Today we serve families across Mecklenburg, Union, Cabarrus, and Gaston counties. We're proud that the majority of our new customers come from referrals — neighbors recommending us to neighbors.
How we operate
Diagnosis before prescription
We test your water before recommending anything. Every home is different — your neighbor's system may not be right for yours.
No upselling
We recommend what your water actually needs. If a simple carbon filter solves your problem, that's what we'll tell you.
Commercial-grade equipment
We install the same NSF-certified systems used in commercial applications — not the big-box store units that fail in three years.
White-glove installation
We protect your floors, clean up completely, and test water quality before and after so you can see the difference immediately.
Long-term support
We send filter replacement reminders and offer annual maintenance plans. We're not done when the install is done.
Local accountability
We live and work in the Charlotte area. Our reputation is built one home at a time, and we take that seriously.
Credentials & certifications
Our technicians are trained and certified to the highest industry standards.
WQA Certified Water Specialist
Water Quality Association certification — the gold standard for residential water treatment professionals.
NSF/ANSI Certified Systems
Every system we install carries NSF/ANSI certification, independently verified for contaminant reduction claims.
Licensed & Insured
Fully licensed in North Carolina with general liability and workers' compensation coverage on every job.
BBB Accredited Business
A+ rating with the Better Business Bureau, maintained since our first year of operation.
Where we serve
We provide free in-home water testing and professional installation throughout the greater Charlotte metro area.
6
counties served
Not sure if we cover your area? Call us — we frequently extend service for the right job.
Call (704) 579-1600Ready to meet us in person?
Schedule a free water test and consultation. No pressure, no obligation — just honest answers about your water.
Schedule a Free Water Test